
A
glimpse
into
the
findings
While
once
overlooked,
Actionstep
believes
the
midsize
market
is
now
coming
into
its
own.
The
findings
presented
in
this
report
shine
light
on
how
midsize
firms
operate
in
a
space
that
sets
them
apart
from
large
or
small
firms,
and
why
they
see
themselves
as
unique
and
how
they
can
leverage
these
differences
to
stay
competitive.
This
report
is
designed
to
bridge
the
gap,
providing
a
clear
snapshot
of
what
law
firm
professionals
at
midsize
firms
are
prioritizing
as
they
explore
new
technologies,
refine
processes,
and
drive
transformation
to
make
the
biggest
impact
in
the
coming
year.
🎯
Midsize
law
firms
aren’t
small
or
big
–
they’re
distinct
Nearly
all
midsize
law
firms
say
they
can
effectively
differentiate
themselves
from
other
size
firms,
with
the
ability
to
adapt
quickly
to
market
changes
(42%)
reported
as
the
top
differentiator
⚙️
Client
service
excellence
is
a
priority,
but
operational
hurdles
persist
97%
say
their
firm
wants
to
improve
client
satisfaction;
yet
34%
are
too
busy
to
do
something
about
it.
🤖
Technology
investment
is
no
longer
optional
for
sustainable
growth
59%
say
their
firm
is
very
motivated
to
invest
in
technology
in
2025
with
legal
accounting
having
the
most
benefit
at
39%.
💸
Interconnected
technology
is
key
to
operational
efficiency
47%
agree
improved
efficiency
is
the
top
benefit
to
managing
work
in
a
single
platform.
