In
an
era
where
the
legal
landscape
seems
to
shift
by
the
hour
—
buffeted
by
economic
uncertainty,
regulatory
upheaval,
and
the
relentless
march
of
technology
—
client
service
has
become
more
than
a
matter
of
courtesy;
it’s
a
lifeline.
The
firms
that
rise
about
the
chaos
aren’t
just
delivering
sound
legal
advice
—
they’re
anticipating
needs,
calming
crises,
and
forging
trust
in
times
when
predictability
is
in
short
supply.
But
which
firms
are
the
best
of
the
best
when
it
comes
to
this
arena?
BTI
Consulting
Group
recently
set
out
to
find
which
firms
handled
the
task
with
ease
in
its
latest
ranking,
the
Client
Service
Trailblazers.
These
firms
are
the
ones
“turning
chaos
into
harmony.”
This
ranking
celebrates
those
firms
that
have
mastered
the
art
of
client
service
in
the
most
turbulent
of
times,
proving
that
even
in
the
midst
of
legal
disorder,
excellence
and
care
can
still
prevail.
Clients
have
singled
out
55
law
firms
that
are
proving
themselves
to
be
the
best
at
the
following
things,
time
and
time
again:
•
Act
with
lightning
speed
•
Include
clients
early
in
strategy
•
Field
the
absolute
best
team
•
Make
it
easy
to
work
with
their
firms
on
every
front
•
Deliver
ultra-practical,
actionable
recommendations
Here
are
the
55
firms
that
BTI
recently
named
as
Client
Service
Trailblazers:
Akin
ArentFox
Schiff
Arnold
&
Porter
Baird
Holm
Baker
Botts
Baker
Donelson
Baker
McKenzie
BakerHostetler
Carlton
Fields
Cooley
Covington
Dentons
Dinsmore
DLA
Piper
Dorsey
Duane
Morris
Faegre
Drinker
Fenwick
&
West
Fish
&
Richardson
Fox
Rothschild
Frost
Brown
Todd
Gibbons
Gibson
Dunn
Godfrey
&
Kahn
Greenberg
Traurig
Hinshaw
&
Culbertson
Hogan
Lovells
Husch
Blackwell
Jackson
Lewis
Jones
Day
Kirkland
&
Ellis
Latham
&
Watkins
Littler
Maynard
Nexsen
McGuireWoods
Michael
Best
Mintz
Mitchell
Williams
Morgan
Lewis
Morrison
&
Foerster
Ogletree
Deakins
Patterson
Belknap
Perkins
Coie
Polsinelli
Poyner
Spruill
Proskauer
Reed
Smith
Ropes
&
Gray
Shook,
Hardy
&
Bacon
Sidley
Skadden
Smith
Anderson
Steptoe
Sullivan
&
Cromwell
Troutman
Pepper
Locke
If
attorneys
at
your
firm
make
more
of
an
effort
to
better
understand
your
clients’
businesses,
then
your
firm
may
be
recognized
as
a
trailblazer
the
next
time
this
ranking
comes
out.
Congratulations
to
all
55
firms
that
made
it
to
the
highest
ranks
of
client
service.
You’ve
proven
yourselves
to
be
outstanding
when
it
comes
to
making
corporate
clients
happy,
and
that’s
worth
celebrating.
Client
Service
Demands
Go
Chaotic
–
Confounding
All
But
These
55
Law
Firms
[BTI
Consulting
Group]
Staci
Zaretsky is
the
managing
editor
of
Above
the
Law,
where
she’s
worked
since
2011.
She’d
love
to
hear
from
you,
so
please
feel
free
to
email
her
with
any
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questions,
comments,
or
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