The
event
brought
together
key
stakeholders,
including,
senior
government
officials,
representatives
from
the
African
Development
Bank,
Clients,
the
banking
community
and
members
of
the
ZIMRA
Board.
Their
collective
support
has
been
invaluable
in
bringing
TaRMS
to
life.
The
launch
of
TaRMS
represents
more
than
just
a
technological
upgrade;
it
embodies
ZIMRA’s
commitment
to
embracing
a
future
where
digitalization
is
essential
for
economic
progress.
Deputy
Minister
of
Finance,
Honourable
D.
Mnangagwa,
remarked,
“This
moment
is
a
declaration
that
Zimbabwe
is
ready
to
embrace
the
future
—
a
future
where
digitalization
is
not
a
luxury,
but
a
necessity.”
Previously,
the
tax
administration
faced
numerous
challenges,
including
slow
compliance
processes
and
fragmented
systems.
With
the
implementation
of
TaRMS,
ZIMRA
is
poised
to
offer
a
more
citizen-centric
approach,
simplifying
tax
compliance
for
all
Zimbabweans.
To
date,
over
1.2
million
Taxpayer
Identification
Numbers
(TINs)
have
been
issued
through
the
system,
broadening
the
tax
net
to
include
all
sectors
of
the
economy—formal,
informal,
urban,
and
rural.
Looking
ahead,
ZIMRA
aims
for
every
economically
active
Zimbabwean
to
possess
a
TIN
by
2028,
in
line
with
the
broader
goals
of
Vision
2030
for
a
digital
economy.
Digitalization
is
not
merely
an
IT
solution;
it
is
a
national
imperative
that
will
enhance
voluntary
compliance,
improve
the
ease
of
doing
business,
and
reinforce
public
trust
in
state
institutions.
TaRMS
first
went
live
on 12
October
2023.
The
commissioning
of
TaRMS
marks
a
significant
milestone
in
tax
administration—one
that
prioritizes
efficiency,
transparency,
and
the
needs
of
citizens.
Key
Highlights
of
TaRMS
-
User
Management
Improvements:
TaRMS
enhances
communication
between
taxpayers
and
tax
authorities,
allowing
for
timely
notifications
and
efficient
resolution
of
queries.
Taxpayers
now
have
improved
access
and
control
over
their
tax
affairs.
-
Increased
Compliance:
The
on-time
filing
rate
has
dramatically
improved
from
13.94%
in
2023
to
38.07%
in
2024,
reflecting
a
173.05%
growth.
This
is
a
testament
to
the
system’s
effectiveness
in
streamlining
submission
processes.
-
Enhanced
Taxpayer
Registration:
The
introduction
of
TaRMS
has
eliminated
duplicate
Business
Partner
numbers,
leading
to
a
115.75%
increase
in
newly
registered
taxpayers
in
2024
compared
to
2023.
-
Automated
Debt
Management:
TaRMS
provides
a
comprehensive
overview
of
outstanding
tax
debts,
enabling
proactive
measures
and
enhancing
revenue
collections.
-
Streamlined
Refund
Management:
The
refund
process
is
now
fully
automated,
providing
real-time
updates
and
enhancing
transparency
for
taxpayers.
-
Improved
Payment
Systems:
Taxpayers
can
now
make
secure
online
payments,
view
real-time
account
balances,
and
receive
automated
reminders
for
timely
compliance.
Issued
on
behalf
of
ZIMRA
by
Mr
Gladman
Njanji
Post
published
in:
Business