As law firms prepare for whatever new normal may emerge, it’s becoming increasingly clear that technology adoption is the key to maintaining a competitive advantage.
In the 2021 Biglaw Decision-Makers Survey — conducted with our friends at Wolters Kluwer — we sought to gain the views of those guiding the industry’s biggest players on the role of technology.
We asked about the importance of technology to varied aspects of a lawyer’s professional life, the industry’s performance in delivering optimal client service, and the risks of falling behind.
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