Are
we
heading
into
a
recession?
Nobody
seems
to
know.
But
some
of
your
clients
are
probably
making
business
decisions
as
if
we’re
already
in
one.
So
what
capabilities
should
your
firm
be
aware
of?
Here,
we
present
“recession-proofing”
steps
enabled
by
new
technology
—
courtesy
of
the
tech
experts
who
joined
a
recent
Non-Eventcast.
1)
You
Can
Embed
Payment
Processing
Directly
Into
Your
Platform
The
easiest
way
to
thrive
is
simply
to
make
more
money.
And
new
technology
can
help
you
collect
more
of
your
accounts
receivable
—
particularly
as
practice
management
software
increasingly
includes
native
payment
processing.
These
features
include
sending
an
invoice
to
a
client
that
includes
a
link
to
make
a
payment,
including
payment
links
in
portals,
and
texting
payment
reminders,
noted
Marie
Burgess
of
Paradigm.
“There
are
a
number
of
options
that
make
it
super-easy,
and
the
easier
you
make
it,
the
more
likely
you
are
to
get
paid.”
(Are
you
considering
an
upgrade
to
your
workflow?
Download
our
brand
new
Practice
Management
Buyer’s
Guide
today
to
see
just
how
easy
and
cost
effective
this
can
be.)
2)
You
Can
Maximize
Billable
Time
Before
you
can
collect
your
accounts
receivable,
you
need
to
generate
the
billable
work
itself.
Law
practice
management
software
can
help
you
maximize
the
time
that
is
billable
by
taking
care
of
administrative
work.
This
will
allow
you
to
make
more
money
in
the
first
place,
notes
Blake
Roberts
of
Lawmatics.
“With
the
practice
management
systems
and
software
solutions
out
there
—
the
automation,
the
online
payments
–
making
things
as
flexible
and
easy
as
possible,
removing
every
bit
of
friction
for
the
firm
and
their
client
is
the
best
recession-proof
tactic
I
think
firms
can
use.”
3)
You
Can
Move
Faster
While
an
economic
downturn
could
lead
to
increased
legal
work
in
certain
areas,
it
would
also
make
speedy
client
service
a
top
priority.
The
pandemic
highlighted
the
importance
of
client
communication
—
especially
clients’
need
for
immediate
answers,
noted
Joshua
Hostilo
of
Filevine.
Similarly,
during
times
of
uncertainty,
clients
need
increased
responsiveness
from
all
aspects
of
their
legal
services.
“The
clients
are
still
looking
to
make
money,
and
to
get
money
as
quickly
as
possible,
and
so
with
automations
and
the
ability
to
move
the
case
along
at
a
quicker
pace
—
I
believe
that
is
part
of
moving
forward
amid
inflation
and
financial
uncertainties,”
he
said.
4)
You
Can
Make
It
Easier
to
Onboard
New
Lawyers
Preparing
for
economic
downturns
also
means
preparing
for
increased
job
movement.
In
addition
to
automation
and
the
items
mentioned
above,
firms
should
use
case
management
software
to
develop
“work
plans”
or
“rules”
that
can
guide
new
lawyers
through
your
processes,
according
to
Igor
Selizhuk
of
SmartAdvocate.
“So
if
you
do
get
a
new
employee
they
can
handle
the
case
without
spending
years,
weeks
or
months
learning
how
to
process
a
case,”
he
says.
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