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Elite Biglaw Firm Learns The Real Cost Of AI Hallucinations: The Firm’s Reputation – Above the Law

(Image
via
ChatGPT)



Ed.
note
:
Welcome
to
our
daily
feature, Quote
of
the
Day
.


The
reputational
concern
is
that
it
tells
the
court
you
didn’t
read
the
case
and
you
didn’t
cite
check
your
brief.
Firms
are
now
getting
sanctioned
for
it
so
there
is
an
economic
concern
as
well.
I
think
most
law
firm
leaders
would
agree
that
the
most
significant
issue
is
the
impact
on
the
reputation
and
brand
of
the
firm.



— 
A
law
firm
leader,
in
comments
given
to

Law.com

on
the
condition
of
anonymity,
concerning
Sullivan
&
Cromwell’s
recent

run-in
with
AI
hallucinations

submitted
in
a
court
filing.
The
firm
leader
went
on
to
say
that
“[r]ule
number
one
from
first
year
of
law
school
is
don’t
cite
fictional
cases.”
A
New
York
practice
group
leader
echoed
those
thoughts,
telling

Law.com
,
“Somebody
manually
has
to
go
and
look
at
every
case
and
every
quote,
and
make
sure
that
it’s
there.
We
always
do
that.
We
did
that
10
years
ago.
We
did
that
15
years
ago.
I
did
that
as
a
first
year
associate.
In
fact,
I
did
that
in
law
school
when
I
was
on
law
review
and
did
cite
checking.
So,
in
some
ways,
that’s
not
new.
What’s
just
new
is
the
allure
of
the
[AI]
shortcut,
you
know?





Staci
Zaretsky
 is
the
managing
editor
of
Above
the
Law,
where
she’s
worked
since
2011.
She’d
love
to
hear
from
you,
so
please
feel
free
to email her
with
any
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questions,
comments,
or
critiques.
You
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her
on LinkedIn.