At
recent
trade
shows,
AI
panels
have
been
the
most
highly
attended
events
—
and
there’s
a
good
reason
why.
While
just
about
every
lawyer
is
thinking
about
incorporating
artificial
intelligence
into
their
work,
many
are
struggling
to
get
started
on
turning
the
theoretical
into
the
practical.
Here,
we’re
sharing
specific
ways
AI
can
streamline
your
firm’s
business
operations,
based
on
insights
from
legal
tech
experts
Josh
Carter,
Jared
Correia,
Niki
Black,
and
Nancy
Myrland.
Legal
Research
There
is
no
one
right
way
to
use
generative
AI
for
legal
research,
but
there
are
many
wrong
ways.
“I
always
say
that
it’s
like
a
really
fantastic
assistant
that
truly
wants
to
help
you,”
Niki
said
in
a
recent
webinar,
“that
sits
on
your
shoulder
but
also
has
a
pathological
lying
problem.”
Lawyers
have
all
seen
the
headlines
about
case
hallucinations
—
and,
hopefully,
the
ethics
rules
around
confidentiality.
As
a
result,
legal-specific
tools,
which
can
minimize
these
types
of
risks,
are
recommended
for
legal
research.
To
get
started,
lawyers
can
just
dive
into
a
tool’s
interface
and
simply
ask
questions.
Prompts
don’t
have
to
be
perfect
because
AI
tools
can
iterate
to
get
to
your
ideal
answer.
In
fact,
Niki
noted,
holding
out
for
the
perfect
prompt
can
actually
be
a
roadblock
to
getting
started.
“You’ll
also
find
yourself
asking
the
same
questions,
for
the
same
task,
over
and
over
again,
and
then
you’ll
realize
that
you’re
typing
the
same
thing
over
and
over
again,”
she
said.
“And
then
you’ll
have
organically
created
the
perfect
prompt
for
that
particular
task.”
AI
tools
will
save
the
prompt
history
of
their
subscribers,
allowing
experienced
users
to
have
their
most
effective
prompts
one
click
away.
This
setup
will
guide
them
to
their
answers
even
more
efficiently,
as
your
returns
on
investment
grow
with
your
experience.
Getting
Clients
Marketer
Nancy
Myrland
has
developed
The
Relationship
Continuum™,
a
framework
for
keeping
relationships
strong
through
every
stage
of
communication.
It’s
organized
into
three
stages
—
the
written
word,
the
spoken
word,
and
the
visual
word
—
and
AI
tools
can
help
with
each.
The
written
word
includes
things
like
blog
posts,
where
lawyers
can
showcase
their
expertise
without
selling.
Generative
AI
has
obvious
uses
here,
Nancy
notes,
like
refining
and
brainstorming
ideas.
AI
tools
can
also
help
you
generate
short
posts
for
social
media
and
other
venues
based
on
audio
podcasts
and
video
webinars,
advancing
the
spoken
word
and
visual
word
as
well.
“AI
is
here
to
help
you
work
smarter,”
she
writes,
“and
not
to
be
an
absentee
content
creator
or
strategist
who
is
not
involved
in
the
process
of
communicating
with
your
clients
and
referral
sources.”
Non-Legal
Documents
Niki,
meanwhile,
sees
myriad
uses
for
generative
AI
throughout
a
law
firm.
These
include:
-
Drafting
policies
and
procedures -
Creating
training
tasks -
Generating
website
content -
Translating
into
other
languages -
Preparing
for
arbitration -
See
the
others
here
Curious
to
see
how
AI
can
position
your
firm
for
long-term
growth
and
competitiveness?
You
can
learn
more
from
8am
here.