Image
courtesy
of
Rocket
Matter.
Rocket
Matter
is
a
law
practice
management
(LPM)
Software-as-a-Service
(SaaS)
provider,
part
of
ProfitSolv’s
software
suite
for
professional
service
organizations.
Since
ProfitSolv
acquired
Rocket
Matter
in
2020,
it
has
enhanced
and
added
functionality
to
the
LPM
software
by
leveraging
its
organic
growth
and
acquisitions,
including
secure
file-sharing,
electronic
signatures,
and
a
tightly
integrated
customer
resource
management
(CRM)
system.
Rocket
Matter
maintains
its
development
group
and
direct
sales
team,
offering
the
LPM
software
in
feature-based,
tiered
pricing
plans.
Timekeeping
and
Billing
The
dashboard
view
in
Rocket
Matter
features
a
calendar
timesheet,
which
provides
a
monthly
view
of
time
records
and
calendar
events
for
you
to
review,
edit,
and
create
new
items
and
set
reminders.
Click
on
a
day
to
check
calendar
entries
and
time
sheets.
See
Figure
1.
Figure
1:
The
Rocket
Matter
dashboard
features
a
calendar
view
of
time
records
and
events,
user
billing
(hours
billed),
and
firm
billing
(trust
balance
over
pending
invoicing).
You
can
configure
the
user
billing
widget
to
display
the
number
of
hours
billed
for
the
day,
week,
or
month.
When
you
click
on
the
widget,
Rocket
Matter
shows
the
billable
activity
by
user
report
in
tabular
format
filtered
by
the
logged-in
user.
If
you
have
permission
(Rocket
Matter
supports
over
700
granular,
role-based
permissions
to
protect
client
and
firm
data),
you
can
filter
by
other
users
and
view
firm
billing,
drilling
into
trust
account
balances
and
pending
invoices.
When
you
drill
into
invoices,
Rocket
Matter
displays
its
batch
billing
interface,
where
you
can
run
invoices
for
the
entire
firm
in
one
click.
Before
that,
you
can
run
prebills,
send
them
out
for
review,
and
adjust
them
as
necessary.
Then,
generate
invoices
using
four
predetermined
templates
or
use
custom
templates
in
PDF,
Word,
or
Excel
format.
See
Figure
2.
Figure
2:
The
Rocket
Matter
batch
billing
interface
provides
access
to
review,
edit,
and
generate
invoices.
You
can
share
invoices
via
email
and
client
portals,
and
clients
can
use
a
secure
web
link
to
pay
via
credit
card
or
electronic
check
(ECH)
with
Rocket
Matter
Payments.
Some
high-end
billing
features
include
holding
fees
and
costs
from
invoices
and
placing
holds
on
invoices
with
one
click.
Apply
fixed
percentage
discounts,
convenience
fees,
and
interest
rules
to
invoices
and
debit
trust
accounts
to
pay
current
charges.
Rocket
Matter
supports
client
and
matter-based
trust
accounting.
CosmoLex
by
ProfitSolv
can
manage
a
law
firm’s
bookkeeping
and
accounting
work
in
a
single
legal
accounting
software
program
if
you
need
a
full-featured
accounting
package.
Otherwise,
you
can
integrate
Rocket
Matter
with
QuickBooks
Online.
Time
tracking
remains
challenging
for
busy
timekeepers,
and
you
may
forget
to
record
a
time
slip
if
you
don’t
bill
time
as
you
perform
a
task
or
other
action
for
a
client.
To
avoid
this
issue,
Rocket
Matter’s
time
tracking
tools
are
available
online
and
in
Office
365
apps,
including
Outlook
and
Word.
Rocket
Matter
allows
you
to
associate
a
matter
with
a
calendar
event,
task,
note,
or
other
action
when
you
create
it
and
mark
it
billable.
After
the
event,
or
when
the
action
is
complete,
Rocket
Matter
automatically
creates
a
time
entry
for
your
work
and
bills
the
matter.
You
can
also
use
timers
on
the
web
and
mobile
apps
to
create
time
entries.
Still,
it’s
too
easy
to
forget
how
you
spent
your
day
in
the
detail
required
to
generate
time
slips.
To
help
you
out,
Rocket
Matter
offers
Rocket
Matter
Track.
Rocket
Matter
Track
automatic
timekeeping
logs
your
time
in
all
your
office
applications,
including
email
and
web
browsing.
Download
Track
to
your
local
computer
or
device,
log
in
to
Rocket
Matter
with
your
credentials,
allow
the
app
to
record
the
computer
screen,
and
create
timers
for
client
matters
that
automatically
sync
back
to
your
online
account.
From
Track,
drag
the
appropriate
activities
to
the
timers
you
made
for
matters.
See
Figure
3.
Figure
3:
Rocket
Matter
Track,
an
automated
time
tracking
system,
frees
you
from
spending
time
on
time
tracking
and
reports
on
how
you
spend
time
each
day.
Rocket
Matter
supports
LEDES
(Legal
Electronic
Data
Exchange
Standard)
1998
and
1998B
billing
and
Uniform
Task-Based
Management
System
(UTBMS)
codes.
But
if
a
client
has
specific
LEDES-based
billing
requirements,
Rocket
Matter
supports
custom
field
mapping—no
programming
knowledge
is
required.
It
supports
bundling
multiple
client
invoices
into
a
single
document
with
a
cover
sheet.
Rather
than
receiving
multiple
emails
with
attachments,
a
client
gets
one
email
with
an
attachment
containing
numerous
invoices.
You
can
also
choose
how
you
want
to
handle
trust
balances
when
generating
invoices:
apply
trust
balances
to
invoice
amounts,
hold
trust
balances
in
reserve
to
adjust
invoices
later,
or
do
nothing
and
manage
the
payments
manually.
Like
other
documents
generated
in
Rocket
Matter,
such
as
merged
documents,
invoices
are
automatically
stored
in
the
client’s
matter
documents
folder.
Document
and
Workflow
Automation
Rocket
Matter
document
automation
reduces
clerical
errors
and
allows
you
to
track
the
time
spent
in
template
and
document
production.
You
can
upload
templates,
documents,
or
forms
to
use
as
templates
in
Rocket
Matter.
Edit
merged
fields
and
repeated
content,
such
as
client,
matter,
and
court
information,
in
the
uploaded
templates
and
replace
the
content
with
Rocket
Matter’s
merge
fields.
When
you
automate
document
generation
from
a
template,
Rocket
Matter
replaces
the
merge
fields
with
the
client
matter
information
in
the
database
and
stores
the
new
document
in
the
matter’s
documents
folder.
You
can
securely
send
files
to
clients
and
request
electronic
signatures
from
the
web
application
or
the
Microsoft
Outlook
plugin.
Recipients
can
open
and
sign
documents
from
a
smartphone,
tablet,
or
desktop
computer.
Contacts
and
clients
can
sign
and
return
files
using
a
secure
upload
link,
and
Rocket
Matter
saves
the
files
in
the
corresponding
matter
workspace.
Rocket
Matter
file-sharing
features
include
secure
client
portals.
Workflow
automation
through
legal
project
management
in
Rocket
Matter
empowers
you
to
develop
reusable
templates
and
apply
them
to
cases
to
generate
tasks
and
staff
assignments
automatically,
create
trust
accounts,
and
populate
matters
with
custom
fields.
Templates
can
also
fix
the
case
type
and
billing
preferences
and
engage
workflows.
View
workflows
and
case
progress
in
charts
or
on
Kanban
boards,
where
you
can
drag
and
drop
matters
to
update
status.
Every
case
follows
a
series
of
steps
from
intake
to
resolution
that
is
easily
mapped
onto
a
Kanban
board
to
track
progress
in
columnar
format.
Rocket
Matter
can
trigger
task
assignments
and
notify
staff
when
you
drag
and
drop
a
case
from
one
column
to
the
next.
Legal
CRM
Rocket
Matter’s
built-in
Legal
CRM
allows
you
to
intake
potential
clients,
track
leads,
manage
contacts
and
relationships,
create
automated
marketing
campaigns,
and
view
metrics
and
new
client
reports.
When
potential
clients
contact
the
firm,
track
their
progress
from
marketing
campaigns
to
a
signed
retainer.
The
CRM
tool
can
send
leads
a
personalized
follow-up
email
or
SMS
text
with
an
intake
form
that
populates
data
into
the
CRM,
saving
time
and
reducing
errors.
After
review,
send
the
lead
a
rejection
letter
or
a
one-click
link
to
a
client
retainer
with
an
e-signature
request.
Then,
one
click
converts
the
new
client
data
into
a
unique
matter
in
Rocket
Matter,
where
you
can
continue
to
automate
by
creating
a
new
project
and
using
the
Kanban
board
to
review
case
progress.
Business
Intelligence
Leverage
Rocket
Matter’s
Business
Intelligence
module
to
build
custom
reports,
empowering
you
to
mix
and
match
data
and
report
it
to
make
more
informed
decisions,
find
opportunities,
and
increase
profits.
Use
key
performance
indicators
(KPIs)
such
as
throughput
rate,
average
case
value,
and
the
time
it
takes
to
complete
a
matter
from
start
to
finish.
The
graphical
UI
makes
it
easy
to
build
reports
using
a
panel
of
five
data
sets
and
their
associated
fields,
including
custom
fields
and
tags.
Data
sets
include
activities,
contacts
and
clients,
invoices,
matter
rates,
and
matters.
Select
a
data
set,
and
its
fields
come
into
view
in
the
left
panel,
where
you
can
drag
and
drop
them
onto
the
main
page
to
filter
and
group
data
in
columnar
views.
Integrations
Rocket
Matter
supports
integrations
with
many
tools
you
may
already
use,
including
Office
365,
QuickBooks
Online,
Dropbox,
Evernote,
and
ChatGPT.
The
Office
365
plugin
allows
you
to
track
billable
time,
edit
documents
in
Microsoft
Word
and
PowerPoint,
and
save
the
information
to
Rocket
Matter
with
versioning
support.
With
an
Outlook
plugin,
you
can
track
time
spent
on
email,
synchronize
Outlook
contacts
and
calendars
with
Rocket
Matter,
and
save
emails
and
attachments
directly
to
their
respective
matters.
Other
integrations
include
Google
Calendar,
LawToolBox,
and
Microsoft
OneDrive.
The
bidirectional
OneDrive
sync
automatically
makes
a
folder
for
the
client
workspace
when
you
create
a
matter.
When
you
save
documents
in
the
client
folder,
they
appear
in
the
web
app,
which
also
provides
a
widget
to
use
Microsoft
Word
online
to
create
and
share
documents.
With
every
Rocket
Matter
license,
you
get
access
to
OpenAI’s
ChatGPT
to
get
a
jump
start
on
document
creation
by
sending
queries
or
prompts
and
copying
the
output
into
a
new
document.
Rocket
Matter
does
not
expose
any
of
your
data
to
OpenAI.
Latest
Developments
and
Updates
·
The
web-based
dashboard
displays
a
calendar
view
of
timesheets.
·
Rocket
Matter
Track
automatically
tracks
time.
·
Flag
and
list
vendors
separately
in
contact
management.
·
Improved
and
refined
the
granularity
of
QuickBooks
Online
integration.
·
Access
to
ChatGPT
to
jump-start
document
generation.
Pricing
Rocket
Matter
sells
its
software
directly
using
predictable
and
competitive
subscription
models.
It
offers
three
plans
in
tiered
feature
packages,
ranging
from
basic
features
for
law
firms
to
get
started
with
LPM
and
time
and
billing
to
a
full-feature
plan
for
firms
with
enterprise
needs.
Essentials,
Pro,
and
Premier
plans
start
at
$39,
$69,
and
$89
per
user
per
month
(paid
annually).
The
CRM
tool
is
an
add-on
cost
to
the
Pro
and
Premier
plans.
Who
is
Rocket
Matter?
Rocket
Matter
is
a
cloud-based
practice
management,
legal
billing,
and
payment
processing
software
provider
based
in
Boca
Raton,
Florida.
Since
2007,
the
company’s
eponymous
software-as-a-service
has
helped
make
law
firms
productive
and
profitable.
Rocket
Matter
is
part
of
the
ProfitSolv
suite
of
practice
management
tools
for
professional
service
practices,
including
marketing
and
client
intake,
payment
processing,
file
sharing,
and
electronic
signatures.
With
ProfitSolv,
Rocket
Matter
has
more
than
575
employees
who
support
more
than
100,000
professionals
in
more
than
250,000
matters
and
projects.
Why
Buy
Rocket
Matter?
·
Automatically
track
time
across
all
applications,
events,
and
activities
and
quickly
add
the
records
to
timesheets.
·
Turn
time
and
expense
records
into
prebills
and
invoices
and
edit,
manage,
and
send
them
from
one
interface.
·
Use
legal
project
management
to
generate
and
assign
tasks
and
view
case
progress
in
Kanban
boards.
·
Legal
CRM
tracks
leads,
manages
contacts
and
relationships,
and
creates
automated
marketing
campaigns.
See
Rocket
Matter
Today!
See
how
Rocket
Matter
can
make
your
life
easier
and
your
firm
more
efficient.
Schedule
a
demo
today!