Editor’s
note:
Latest
in
a
series. Read
the
prior
installment
here.
Foundation,
Litera’s
knowledge
management
platform,
doesn’t
just
have
customers
—
it
has
superfans.
These
are
law
firms
that
continually
find
new,
creative
ways
to
use
the
platform
to
boost
efficiency
and
foster
cross-departmental
collaboration.
So
passionate
is
this
community
that
it
even
has
its
own
annual
gathering,
Trailblazers
Summit,
where
firms
independently
share
best
practices,
tips,
and
tricks
for
getting
the
most
out
of
Foundation.
At
the
heart
of
this
enthusiasm
is
Foundation’s
simplicity
and
adaptability.
The
platform
gives
users
a
unified,
intuitive
interface
to
access
all
data
related
to
firm
matters,
clients
and
people
—
eliminating
the
need
to
juggle
sprawling
spreadsheets
or
reconcile
disconnected
data
sources.
This
shared
access
to
clean,
centralized
information
empowers
firms
to
adopt
a
data-first
approach
across
a
wide
range
of
functions
—
from
pricing
and
pitching
to
client
development.
And
because
Foundation
integrates
seamlessly
with
other
tools,
firms
can
tailor
it
to
fit
their
unique
workflows.
To
help
firms
unlock
the
full
potential
of
Foundation,
Litera
recently
launched
the
inaugural Foundation
Innovation
Awards.
The
awards
are
a
celebration
of
inventive
use
cases
from
firms
that
have
moved
beyond
the
basics
and
into
more
transformative
applications
to
encourage
incremental
value
and
knowledge-sharing
across
Foundation’s
customer
base.
One
of
Foundation’s
standout
features
is
its
flexibility:
Firms
can
bring
in
virtually
any
data
source
and
configure
the
platform
to
align
with
their
specific
processes.
As
a
result,
customers
are
constantly
uncovering
new
use
cases
—
ranging
from
simple
enhancements
to
complex,
firmwide
transformations.
“That’s
why
Foundation
is
so
great,”
says
Litera’s
Ashley
Gibbs.
“You
don’t
have
to
build
a
rocket
ship
and
fly
to
space
to
make
an
impact
for
your
firm.”
To
kick
off
the
awards,
firms
submitted
examples
of
how
they’re
using
Foundation
beyond
its
traditional
applications
in
marketing,
business
development,
and
knowledge
management.
The
submissions
showcased
the
platform’s
broad
impact
—
aiding
lawyers,
staff,
pricing
teams,
business
developers,
and
knowledge
managers
alike.
Examples
included
advanced
matter
profiling,
streamlined
pitch
and
content
organization,
and
even
a
complete
overhaul
of
an
industry
taxonomy.
At
the
Innovation
Awards, Troutman
Pepper
Locke took
home
first
place,
with Arnold
&
Porter, Cleary
Gottlieb, Frost
Brown
Todd,
and Perkins
Coie named
as
finalists.
The
Winning
Use
Case
Troutman
Pepper
Locke
took
the
top
spot
in
the
Foundation
Innovation
Awards
for
the
firm’s
innovative
and
resourceful
approach
to
integrating
litigation
matter
data
into
its
existing
Foundation
instance.
This
accolade
particularly
recognizes
the
firm’s
innovative
use
of
Foundation
to
tackle
data
challenges
including
inconsistency
and
fragmentation,
integration
with
existing
systems,
and
accuracy
in
supporting
decision-making.
The
award
was
presented
to
Carrie
Remhof,
Director
of
Firm
Intelligence
at
Troutman
Pepper
Locke,
at
the
Trailblazers
Summit
in
Atlanta.
“By
innovating
across
firm
intelligence
and
knowledge
management,
Troutman
Pepper
Locke
is
setting
a
new
standard
for
how
firms
capture,
govern,
and
apply
knowledge
at
scale,”
Carrie
says.
“We’re
proud
to
be
leading
this
work
and
shaping
what
excellence
looks
like
in
the
industry
—
building
trusted
knowledge
foundations
that
will
define
how
firms
compete,
serve
clients,
and
leverage
data
and
AI
well
into
the
future.”
While
Foundation
had
long
supported
litigation
matter
tracking,
the
firm
lacked
a
consistent,
scalable
way
to
capture
and
integrate
court
docket
information
into
its
experience
management
ecosystem.
To
address
this
gap,
Troutman
Pepper
Locke
implemented
an
approach
that
leverages
third-party
data,
normalizing
docket
data
across
jurisdictions
to
seamlessly
integrate
it
into
Foundation
and
other
firm
systems.
To
streamline
litigation
data
capture,
the
firm
established
a
hybrid
profiling
model
that
combines
limited
attorney
or
paralegal
input
with
automated
docket
data
enrichment.
This
allows
knowledge
managers
to
build
comprehensive,
reliable
matter
profiles
using
only
a
small
amount
of
initial
information
—
dramatically
reducing
friction
while
improving
consistency
and
reuse
of
litigation
experience
data.
Before
such
a
system
was
implemented,
gathering
this
data
would
require
busy
lawyers
to
fill
out
multiple
forms
in
detail
—
a
highly
difficult
request.
The
new
process,
however,
allows
this
information
to
be
quickly
gathered
and
normalized
before
being
integrated
into
Foundation,
ensuring
compatibility
with
all
of
the
law
firm’s
systems.
This
integration
also
enhances
the
firm’s
data
retrieval,
resulting
in
better
support
for
decision-making
and
case
management.
Ultimately,
this
breakthrough
addresses
the
long-standing
legal
industry
issue
of
fragmented
and
inconsistent
data,
providing
a
unified
and
reliable
source
of
information
for
the
firm
and
its
clients.
Troutman
Pepper
Locke’s
innovative
use
of
Foundation
positions
it
as
a
forward-thinking
organization
that
leverages
advanced
technology
to
deliver
elite
client
service,
and
Litera
is
pleased
to
recognize
the
team’s
achievements.
In
fact,
this
particular
use
case
has
since
inspired
Litera
to
partner
with
similar
solutions
to
streamline
docket
information
retrieval,
as
shown
in
a
recent
webinar.
This
and
other
use
cases
will
form
the
basis
of
a
business
of
law
eBook
this
year.
You
can
pre-register
for
your
copy
by
filling
out
the
form
below.