In
his
2026
monetary
policy
statement
delivered
on
27
February,
RBZ
Governor
John
Mushayavanhu
instructed
banks
and
all
deposit-taking
microfinance
institutions
(DTMFIs)
to
implement
the
new
fee
structures
by
31
March
2026.
Under
the
new
rules,
cash
withdrawal
charges
at
both
banking
halls
and
ATMs
must
be
capped
at
a
maximum
of
2
per
cent
of
the
withdrawn
amount
for
both
US
dollars
and
Zimbabwe
Gold
(ZiG).
POS
charges
are
to
be
limited
to
1.5
per
cent
of
the
transaction
value
for
both
local
and
international
cards,
with
a
maximum
cap
of
US$20
or
the
ZiG
equivalent.
From
1
April
2026,
no
minimum
charge
may
be
applied
to
any
POS
transaction,
and
institutions
are
explicitly
prohibited
from
imposing
such
fees.
The
central
bank
also
ordered
the
removal
of
account
balance
inquiry
charges
across
all
banking
and
mobile
banking
platforms
for
both
ZiG
and
USD.
Additionally,
fees
on
cash
deposits
for
both
currencies
are
to
be
scrapped,
and
charges
for
issuing
new
or
replacement
bank
cards
must
not
exceed
the
cost
of
providing
the
service.